Job Description:

• Diagnose, repair, perform and maintain vehicles as described on repair order in accordance with factory standards

• Diagnose the cause of vehicle malfunctions and recommend/perform appropriate repairs

• Examine vehicle to identify necessary repair or maintenance items that may not be included on the repair order, and communicate to Service Advisor orTeam Leader

• Communicate with the Parts Department to obtain needed parts

• Notify Service Advisor or Team Leader immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannotbe completed by the time promised.

• Clearly and accurately document all work performed

• Follow warranty material disposition procedures. Save and tag parts of the jobs if required by the customer

• Maintain the order and cleanliness of customer cars and work areas

• Account for all center-owned tools at all times. Return tools to the proper place and in the same condition as they were received

 ‍

Qualifications:

• Minimum of 3+ years of dealer-level or large facility experience

• Can adapt and embrace change with an internal and external customer centric mindset

• Act as an advocate for teammates and have a strong commitment to technology advancement

• Possesses effective communication skills: oral, written, listening.

• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers

• Able to use diagnostic and programming tools

• The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

• Must be in UAE (Abu Dhabi – preferred)

• Must have UAE Driver’s License